Help Center
(660) 874-4111
FAQs & Tutorials
Forms & Resources
FAQs & Tutorials
NEMR runs on a pre-bill cycle which might make your first month’s bill higher than normal. Depending on your date of install, your bill will be pro-rated from the date of install, plus the following month’s charges. You will see it normalize the following month.
To pay your bill online click Quick Pay at the top of this page. Enter either your email address or your account number and zip code. Need help? Call during business hours. 660-874-4111
Check out our video on how to Download and Set up the E-Bill Mobile App
Download the E-Bill Mobile app from you phones app store. Enter your NEMR account user name and password. If you don't have a username and password, call the office to setup an e-statement account.
Click on the link that says "My Account" at the top of this page. Below the login screen, there is a link that says "Don't Have an Account? Register Here" Click this link. This will allow you to register by invoice. Your invoice number can be found at the top right-hand corner of your bill. Enter your invoice number as well as the amount due. Make sure you are using your MOST RECENT invoice. This will take you to a similar screen but with new questions. It will ask you for your email address. Then it will have you come up with a password. And then type it again for confirmation. After that, you will have to answer a security question. Once that is done, click "Register." This will create your web account!
- Log In to your web account. Then the directions go from there...
- Go to the "Auto Pay" Tab
- Select " New Credit Card" or "New Bank Account"
- Enter your information
- Once your information is entered, select "Add New Credit Card" or "Add New Bank Account"
- Then, click the green "Continue" button on the bottom right-hand side of the screen.
- Read through all of the terms and conditions. Make sure your information is entered correctly.
- Check the box that says "I agree to the Terms & Conditions"
- Then select the green "Enroll in Autopayment"
This document will help you setup IMAP Incoming and Outgoing Server Settings.
Androids and iPhones differ in location of mail accounts. However, this guide will assist you in setting up your smart phone with IMAP Incoming and Outgoing server settings.
Check out this video to see what you can do to resolve slow WiFi.
There are a few trouble shooting steps you can perform yourself before needing to place a phone call. First, try restarting your desktop or laptop. Many times simply rebooting your computer will resolve common issues. Next, if you have a router from NEMR in your home/business, try unplugging it from the AC Power, wait 15 seconds, and then reconnect it to AC Power. Please wait at least 60 seconds for the router to restart and connect to the internet.
Here are some basic instructions for setting up a device.
Connecting your streaming device to an HDMI port on the back of your TV. Most TVs come with multiple HDMI ports (HDMI 1, HDMI 2, HDMI 3, etc.). Remember which port you’re plugged into.
Plugin streaming device’s USB power cable/power adapter into the wall.
Turn your TV on and switch the input source to the HDMI port that the streaming device is plugged into.
With the streaming device remote, follow the prompts displayed on your TV.
You should be good to go!
Use the guides below to setup your Amazon Fire TV or use the MyTV guides to set up streaming on your Android or iOS devices.
- Press the TV button on the remote
- Press and Hold the Setup button on the remote until the TV button flashes twice
- Enter 991 on the remote
- Press the power button
- Press the Ch+ repeatedly until the TV shuts off
- Press the Setup button on the remote until the TV button flashes twice.
- Press the power button on the remote (TV should turn back on)
- Press the STB button on the remote
- Press and hold the Setup button until the STB button flashes twice
- Enter 995 on the remote
- Press the Power button
- Press the TV button
- Press and hold the setup button until the STB button flashes twice
- Press the STB button
Begin by registering your phone number on the Do Not Call Registry.
You can add a feature that we offer called Selective Call Rejection if the number delivers on Caller ID. However, if this is a "fictitious" number or a computer-generated call that is assigning the main number to multiple lines, it may or may not work 100%. If you are getting "unknown" on Caller ID, we have an option called Anonymous Call Rejection. These features might help, but robocallers seem to be able to get around some of these features since they are most often computer-generated calls assigning one main number to the outgoing call or even a fictitious number to make it look like the call is coming from a local number.
During election cycles, we see these calls increase. Both features I've mentioned are free of charge. You can call 660-874-4111 to discuss this further or to add the features to your telephone line.
Got Questions?
Contact Information
Got Questions?
Thank you! We will get back to you during business hours. If your message was received after hours, we will contact you the next business day.
Remote Support
Remote Support
Only Available when NEMR directs you to click on a technician